A few helpful answers

Frequently Asked Questions

Understand your options before you choose a maintenance plan. We are here to review your home's details and answer questions.

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How do I get an assessment scheduled?

Call (479) 401-2501. We will confirm your property details, review your needs, and arrange scheduling with you. An estimate by itself does not reserve an appointment.

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Can I see a price before sharing my contact details?

Yes. Enter your home's size and property details to compare standard Silver, Gold, and Platinum estimates without entering your name, email, phone, or address. Custom properties receive individual review instead of a guessed price.

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Is the amount shown my final price?

It is an estimate, subject to our review of your home's details and the proposal together. Applicable tax is additional. We confirm scope and price before you enroll. For example, a standard 3,400 sq. ft. home uses the 3,500 sq. ft. tier: Silver $59, Gold $89, or Platinum $139 per month, plus applicable tax.

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What is different about Silver, Gold, and Platinum?

Silver includes one scheduled visit and one Ambassador handyman hour per service year. Gold includes two visits and two hours. Platinum includes four visits and four hours. The comparison page explains planned task frequencies, member handyman rates, and scope conditions.

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Can I go back and change my answers?

Yes. Use the step tabs or Back controls in the estimate tool to change your home details or plan selection. Check the updated result before continuing.

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How can I pay?

Monthly, quarterly, and yearly payment options are available. There is currently no discount for paying ahead. The payment schedule is separate from how many maintenance visits your plan includes.

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What happens after I choose a plan?

We review the property and proposal with you. Enrollment requires the approved agreement and payment arrangements. We then coordinate your first visit. Comparing a plan or making an inquiry does not activate a membership, charge your card, or book service.

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What if my home has a pool, guest building, or other special features?

We will review a custom proposal. The same applies to a second kitchen, three or more stories, five or more bathrooms, three or more HVAC systems, homes over 8,000 sq. ft., and multi-unit or commercial properties. Tell us what makes your home unique, and we’ll discuss how we can help.

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Does a plan cover every repair or specialist service?

No. Included maintenance and handyman work follow your plan's scope, time, and safe-access conditions. Materials, separately approved repairs, licensed trade work, renovations, and third-party services may carry additional charges.

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What does the renovation member benefit apply to?

For eligible renovation scopes, the Silver, Gold, or Platinum benefit reduces Ambassador's contractor-management fee by 15%, 20%, or 25%. It does not reduce contractor labor, HVAC, plumbing, electrical, materials, permits, rentals, or other third-party charges. See Services for the full explanation.

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Where do you provide maintenance plans?

We care for homes across Northwest Arkansas. Share your address so we can explore the options for your home together. If an ongoing plan is not available at your address yet, we’d still love to stay connected with practical home-care tips and service updates when you choose to receive them.

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Is the assessment a real-estate home inspection?

No. Our maintenance assessment helps document visible and safely accessible conditions and plan maintenance. It is not a real-estate home inspection, appraisal, or code-compliance verification.

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